Singapore Airlines currently provides free WiFi to passengers.
In addition to two hours of free WiFi in premium economy and economy, business class passengers have limitless WiFi.
There is now free, unlimited WiFi accessible for business class passengers on Singapore Airlines flights, a welcome expansion of the benefit offered to the Star Alliance member’s first class travelers.
Additionally, premium economy or economy passengers in the airline’s KrisFlyer rewards program will now be able to take use of a complimentary two-hour “Surf” package in place of the current messaging-only option (provided their KrisFlyer number is entered against their booking).
No matter which cabin they are in, PPS Club members of Singapore Airlines can access limitless free WiFi.
The move, which was first reported by Mainly Miles, is referred to by Singapore Airlines as an experiment and is “part of our continual review of the existing WiFi capabilities.”
The trial, which originally began in August 2022 but excluded the flagship Airbus A380 and medium-range Airbus A350 aircraft, has now been expanded to include those planes as well as the long-range and ultra-long range Airbus A350, Boeing 777 fleet, all Boeing 787-10s, and all Boeing 737-8 MAX aircraft, which also have an impressive lie-flat business class.
Seven older Boeing 737-800s without WiFi are the only aircraft from Singapore Airlines that are not included in the free WiFi campaign.
The WiFi on Singapore Airlines normally has download speeds of around 5 Mbps, which is more than plenty for email, web browsing, and social networking – especially since you don’t have to worry about the time or your data allotment.
Business class travelers on Singapore Airlines were given their first 100Mb of WiFi access for free, but after that, they had to pay anywhere from US$4 to US$16 for a variety of packages, the most expensive of which is only good for three hours.
A two-hour Chat package for use with text-only messaging apps like Apple’s iMessage, WhatsApp, and Facebook Messenger was also included as a starter in premium economy and economy.
Given the expensive cost of satellite Internet access, Singapore Airlines hasn’t set an end date for this generous trial, but it is clearly evaluating how much extra data travelers are consuming and how much this will cost.