Siam Commercial Bank’s (SCB) mobile banking app became the next to crash today (Friday), following the Bangkok Bank and TMBThanachart Bank’s (TTB) mobile banking systems, which went down yesterday, on the day salaries are transferred to their customers’ accounts, prompting outrage among Thai Twitter users.
Many users were further frustrated when SCB’s mobile app also failed this morning, along with a message reading “Service is not available at the moment, please try again later”, top-trending Thai hashtag “SCB is down” on Twitter.
One prominent Thai Twitter user “Kaewmala” tweeted what translates as “Thai mobile banking apps at the end of the month, and people are suffering”, along with a screengrab of the trending hashtags, including “SCB is down”, “Bangkok (Bank) is down”, and “TTB is down”, showing that the mobile apps of three major banks have crashed all at once.
Netizens shared their frustrations, with some starting to guess which bank will be the next to have their apps fail, will it be Kasikorn Bank, Krungthai Bank or another bank.
One user was angry enough to tweet that “I just transferred money from TTB to SCB! Damn, I’m so mad at all of these mobile app makers. I have no money left to eat now.”
Another Twitter user jokingly described the situation as TTB bank “slowly recovering” but still needs close attention, Bangkok Bank still in a “coma” and SCB “being sent to ICU”.
Yesterday, many netizens took to Twitter to complain about Bangkok Bank’s failed mobile app, which went down “due to the current high volume of access”. The mobile app still remains inaccessible for many.