Thousands of Brits travelling from Heathrow Airport are again facing holiday misery today, after luggage handling issues forced dozens of flights to be axed.
Pictures have emerged showing a ‘baggage mountain’ at the London airport, with travel chaos continuing across the country.
Airlines at terminals two and three have been asked to cancel 10% of their flights today, a spokeswoman for the airport confirmed.
Meanwhile, EasyJet has confirmed it will cut more flights from Gatwick this summer as a result of the disruption, which has plagued UK airports for months.
At Heathrow this morning, around 15,000 passengers on 90 flights face cancellations today amid a baggage handling meltdown, according to The Independent.
Images have shown a ‘baggage mountain’ at the airport, with staff struggling to clear a weekend backlog. Pictures also showed huge queues in Terminal Two.
And the problems look set to continue throughout the summer, with EasyJet confirming this morning that it would be axing scheduled journeys at London Gatwick to help manage operational problems like staff shortages. The airline says customers will be notified and able to rebook.
It also follows the introduction of a flight cap at Gatwick and Amsterdam’s Schipol, where some flights will also be scrapped.
EasyJet apologised for the disruption but warned that there would be a ‘cost impact’.
Air traffic control delays, staff shortages in ground handling and at airports, and increased times for identity checks of new recruits have been blamed for many of the issues seen at airports in recent months.
But the delays and cancellations also come after the industry laid off countless staff during the Covid crisis – and are now struggling to attract them back.
Gatwick announced last week that it will be reducing the number of daily flights during July and August to help tackle staffing issues.
EasyJet said: ‘In response to these caps and in order to build additional resilience, easyJet is proactively consolidating a number of flights across affected airports.
‘This provides customers with advance notice and the potential to rebook on to alternative flights.’
The airline added that it expects to be able to rebook ‘the majority’ of passengers on to other departures, with ‘many being on the same day’.
The company now expects its capacity in this quarter to be around 87% of 2019 levels, and in its fourth quarter to be around 90%.
That is a significant reduction on previous forecasts – since last month it had claimed it expected to operate 90% of 2019 this quarter and around 97% in its fourth.
It said a very tight labour market for crew, alongside increased security check times for new staff, had reduced its resilience further.
Chief Executive Johan Lundgren said the airline was sorry it had not been able to deliver the service customers had come to expect.
‘While in recent weeks the action we have taken to build in further resilience has seen us continue to operate up to 1,700 flights and carry up to a quarter of a million customers a day, the ongoing challenging operating environment has unfortunately continued to have an impact which has resulted in cancellations,’ he said.
‘Coupled with airport caps, we are taking pre-emptive actions to increase resilience over the balance of summer.’
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